Hi there! If you've come here in search of answers, we might have the answers you seek in one of our online resources.
Do you have a question about shipping? Check out our shipping FAQ and our Shipping policies.
Want to return or exchange an order? Check out our Returns & Exchange Policies here.
Are you an international customer? You can find our international shipping policies here ? Have a questions about customs & duties? Read about them here.
Questions about a pre-order? Our pre-order policies can be found here and our Pre-Order FAQ can be found here.
For any questions that aren’t answered by the above, defective orders, or questions regarding teaming up with Sanshee, please fill out the contact form below and we’ll get back to you as soon as we can! For issues regarding specific orders, please make sure you include the order number.
Our customer service team typically responds to e-mails and messages within 24-48 hours on business days.