Contact Us

Hi there! If you've come here in search of answers, we might have the answers you seek in one of our online resources. 

Shipping questions?

Eager to get your new parcel of Joy?
Check our Shipping FAQ and policies

Shipping FAQ

Want to return or exchange?

Check out our return & exchange policies so we can get you the kind of Joy you need

Return Policies

Wondering about international shipping?

Sending Joy World-wide! Check out our international shipping policies.

International Shipping

Need info about customs & duties?

This Joy is lawful-good, so get more info on customs and duties here.

Customs & Duties

Questions about a pre-order?

Half the Joy is in the anticipation.
Check the FAQ or read the full policy here.

Pre-order FAQ

Nothing brings us more Joy than helping you out!

For any questions not answered by the above, defective orders, or questions about teaming up with Sanshee to help spread the Joy, please fill out the contact form below and we’ll get back to you as soon as we can!
*For Issues regarding specific orders, please make sure you include the order number.

Our customer service team typically responds to e-mails and messages within 24-48 hours on business days.

Sanshee, LLC

Bremerton, WA

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