RETURNS & EXCHANGES
If you’ve got a problem with your order, contact us at support@sanshee.com within 15 days of receiving your order and we’ll be glad to help however we can.
If we made a mistake with your order, let us know and we’ll work with you to take care of it as soon as possible.
If you made a mistake when creating your order, it’s not a big deal, we can still help! If you accidentally ordered the wrong size, put in the wrong address, or even just had a change of heart, contact us and we can help arrange an exchange, refund, or re-ship. Returned items will need to be in the same condition you received them in and you may have to cover the cost of postage to return them to us. Refunds can only include the cost of the item; we cannot refund you for shipping costs or customs fees.
We do not provide exchanges for orders made outside of the US. Contact us for more info.